Step 4: ArtBoards for Call Center Website

The following are artboards/story boards for the Call Center Website. In order to acknowledge and understand the layout of any Website you should carefully plan and create the website design before ever coding a single thing. You should explain div and class names and sizes. This may change when you code, but it is very helpful to have a plan before hand.

Step 3: Creating an Explanatory Website

The next step in creating your explanatory Website is creating a web map that shows how pages are connected to each other. A website includes a home page, main pages and subsidiary pages. You should be able to link to every page from every page. That mean that a link to each page needs to be placed on the navigation of all the main pages and the home page. The web map for the Call Center Management website is displayed below:



The link below will alow you to see the web map in full page view.
http://www.mywebspiration.com/publish.php?i=237437a36492

Step 2: Creating an Explanatory Web site

The next step in creating an Explanatory Website is creating an outline. The following is the outline for the proposed execution of a Website for Call Center Management:



To view this outline as full page follow this link.
http://www.mywebspiration.com/publish.php?i=237421a11f42

Part 1: Creating an Explanatory Web site

The next consecutive blog posts will walk you through the creation and execution of explanatory Web site. The Web site will be done using XHTML and CSS on Dreamweaver. Steps will include website idea proposal and purpose, creation of centent, mapping web pages, and creating design.

Part 1: Proposal

I propose a website that will discuss how to motivate a fundraising calling center. A fundraising calling center is used in colleges and other organizations to receive funds for programming, buildings, scholarships, and other accessory funds.

As a student manager at the University of Florida’s Florida Fund RepDials' Phone Program, I do have expertise in the field of running a calling center. One of the major problems and issues in calling centers is motivating a large group of employees to make phone calls for up to four hours at a time. Making sure employees are enthusiastic is important to how your request for funds is received by the gifting alumni, faculty, student or friend of the university.

This Web site will include sections for Recruitment, Training, Motivational Games, Manager-Caller Communication, and Discipline. An interview will be done with the Director of the Florida Fund RepDials' Phone Program, student managers, and callers at the site. This will be displayed in question and answer form on different site pages. A video will be created that shows a typical day at the calling center at the University of Florida.

In Review: NABJ Conference 2009

For everyone who was unable to attend the amazing National Association of Black Journalists Conference this last week in Tampa, I have included some tools and links that I found insightful from some of the workshops at this year’s conference.

Multimedia on a Budget: Producing Online Projects without Spending a Dime

This presentation by representatives from UC Berkley’s Knight Digital Media Center gave a short preview of some amazing free Web sites that allow you to utilize the same tools found in Adobe Photoshop, InDesign, Dreamweaver, and even Soundslides.com. If you are interested in making interactive Web sites, utilizing audio, editing video, editing photos, and making great slides check out these Web sites.

Free Photo Editing
http://www.sumopaint.com/
http://www.fotoflexer.com/
http://www.pixlr.com/

Slideshows
http://www.soundslides.com/ ( about $40.00 for a year)
http://www.photopeach.com/
http://www.vuvox.com/ (create timeline type video to imbed into a Web site)
http://www.capzles.com/
http://www.photosynth.net/ (by Microsoft – allows people to send in photos from an event and collaborate them into a slideshow that shows the event or location pictures from different angles)

Audio Editing
http://www.audacity.sourceforge.net/
http://www.free-audio-editor.com/
http://www.audioboo.com/ (audio blogging, record to iPhone and post to site)

Video
http://www.motionbox.com/
http://www.jaycut.com/ (allows you to edit video online and download it to your computer)
http://www.vimeo.com/ (good for imbedding video to your own site)

Mapping
http://www.googlemaps.com/

For More Information: http://www.10000words.net/
www.multimedia.journalism.berkeley.edu

PR in the Matrix: How Advances in Social Media Catapult Your PR Efforts to New Heights

A panel including TJ Holmes (CNN anchor), Mya Holley (Tom Joyner Morning Show Publicist), and Mario Armstrong (from National Public Radio) gave insight on how to use social media to add to your public relations efforts. Here’s a list of the what I thought was the best advice for adding social media to your PR plan.

1. Use Twitter, LinkedIn and Facebook to quickly promote your blog or Web site to people. Twitter, Facebook and LinkedIn will bring in traffic.
2. Learn SEO, Search Engine Optimization. This will help you choose the right keywords to allow search engines to catch your Web site or blog.
3. Use http://www.twtpoll.com/ to take yes/no simple opinion polls.
4. “There’s no such thing as personal if you’re the public face of a brand,” said Mario Armstrong. Make sure you make separate personal and professional Twitter accounts. However, always be careful of what you say on the personal account as well.
5. When you are choosing people to follow on Twitter keep in mind what your goals are and who gives the best information. Sites such as http://www.retweetist.com/ allow you to find out who is getting Retweeted most often.

BEFORE THE NABJ CONVENTION

So I'm sure many of you on-the-ball student journalists and PR heads are headed to the 5 day National Association of Black Journalists Convention in Tampa this morning. I am myself and I am very excited about who I may meet. I would die to see Susan Taylor or Angela Burt-Murray from Essence Magazine on the elevator as I go to my hotel room. I hope everyone has their 30-second Elevator Speeches prepared. However, I have a list of a few things everyone should think about as they headout this morning.

Attire- I know we would all love to travel relaxed. But wouldn't you just die to be checking into the hotel with Terry Glover, the senior online editor of EbonyJet.com, standing behind you in line and you are wearing some torn jeans and a wife beater. To keep it safe it is best to wear a pair of dark washed jeans paired with a collard/polo shirt for the gentlemen or a v-neck solid or striped blouse for the women. Women could also wear a nice summer dress (that flows just below the knee) coupled with a great pair of wedge sandals.

Essentials to Bring with You at All Times - Be sure to have your business cards handy. You can get free business cards printed at vistaprint.com. In addition, bring as many copies of your resume as possible and place them in a dark-colored portfolio binder.

Bring Your Handshake- Practice those firm hand shakes ladies and gentlemen. Be sure to be confident and ready for anything at this convention.

All in all, I just want you all to be prepared, professional, and ready to bring your A-game. Everyone is watching you whether you know it or not. Do not use bathrooms as a place to gossip about someone's failed outfit because anyone could be in those stalls with you. I know you all will do great. Have fun. Meet great people and expand your brand.

WHY PASSIONATELYPR?

So, I was really timid about starting a blog and wasn’t sure if I had enough to say or enough valuable information to impart about public relations, promotions, and professionalism. However, after soul searching I realized that I didn’t have to know everything, but showcasing the journey of becoming an expert in this field would be excellent for Generation X-cellent (as I call us). Therefore, I, Rhana Aurora Gittens, am going to make an attempt at sharing the growth of a media culture of social networking that is revolutionizing corporate communication, public relations and marketing throughout our world.

Follow me as I fumble around, fall on the ground, spin in circles, and get back up again.

I’m Going In.

Not an Expert: First, I am not an expert, nor do I attempt to be. I am a student that has been researching the trends in social media and public relations for the past three months and would like to inform others. In addition, I have been interning my life away for the past three summers and would like to impart these valuable experiences to others.

How This Blog Helps You: In this blog I will attempt to inform college –aged students about promoting and creating brands for your organizations, branding yourself in the business world, and finding your passion.

Who Should Read:
1. Anyone interested in starting up or promoting a college organization.
2. Anyone looking to brand themselves in the corporate world.
3. Anyone looking for professional skills.
4. Anyone interested in promotional design techniques and ideas for media kits, brochures, flyers, and more.
5. Or, If you’re bored and want to make friends, I consider myself a great friend to have.